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Most purchases will be shipped within 48 hours of receiving your payment unless otherwise noted. On occasion some shipping time frames are heavier than others will be once a week. All merchandise is shipped U.S.P.S. priority mail and first class parcel post and Fed Ex
Payment
I accept all major credit cards and pay pal. Upon completing your transaction you will have the option of using paypal or if you don't have a pay pal account you may click on the area that says "pay with debit card or credit card". Pal pal is known for its security and stands behind your purchase. Every attempt is made to avoid errors in pricing . If a error were to occur, we do reserve the right to make a correction.
Historical Dresses Ball Gowns and Vintage Reproductions
I use authentic patterns from different eras. I also draft
my own designs. As of this date my work has been used in plays abroad, theater
productions and reenacting. There is no compromise on authenticity and
construction. I use only the highest quality fabrics, trims and laces. All items are lined where it is appropriate. Patterns will be used over in my designs, but fabrics will vary so you have a one of a kind garment. My goal is
that each item will reflects individuality with great
craftsmanship...nothing rushed...details however small that captures
someones eye and turns their head to admire...I believe my gowns will
make you feel amazing and my customers will make my gowns look
beautiful!!! I look forward to working with you.
Custom Gown Orders
Custom orders are welcomed!! If you see a gown that you admire, it can be made in the colors and fabrics of your choice. I will work with you closely to complete the gown of your dreams!! A thorough measurement chart will be sent to you to be completed. Your gown will be made to your specifications. I will always try to accommodate any changes after you have placed your order. However, if the gown is already under construction it will not be possible. I will need approximately three weeks from the time the mock bodice is returned to me to complete your gown (on some occasions your gown may require additional time.) Custom gowns are non returnable and no refund is available. Please allow extra time to take measurements. Allowing enough time will allow you to receive your gown in a timely manner. Transit time is not included in the three weeks that your garment is being made. If the bodice is not returned with ten days of delivery, I cannot guarantee that your gown will be ready for your event. It is very important to take accurate measurements. Upon receiving your mock bodice any pinning will be noted and the bodice will be taken apart to used as your final pattern.
Children's Sweet Love Collection
The same care and quality goes into my children 's clothing as is in my custom gowns. Your little ones garment will be made with a combination of vintage and current patterns. I will also be using my custom designs made for my Sweet Love Collection. Quality fabrics, trims, laces. Each seams will be finished to prevent fraying and provide comfort.
Home Decor
I have always felt that my home is a reflection of who I am. Filling my home with special touches creates a atmosphere that defines me...My home decor collection will vary in its content. Traditional...Artistic...Whimsical... Whatever it is you can count on quality!! I will offer extraordinary items, as I search out only the best to bring to my customers.
Other items
Things that we just need!!! Although I design and sew the custom gowns myself, many beautiful accessories will be available by other talented seamstresses. Any item I offer has to meet my high expectations on construction, design and quality.
Returns and Refunds
I would never want anyone to purchase something and regret it. After all customer service is what we want Shades of Wyldemor to exemplify. Your refund will be returned if all the following is implemented. There are no exceptions.
1. All items must not show any stains or tell tale signs of wear. The item cannot be worn in any way, other than the initial trying it on to see if it fits.
2. Tags must remain attached.
3. You must email me within twenty four hours of receiving your item to let me know that you would like to return it. The confirmation delivery will support the time frame that your item was received. No returns will be made after two days of confirmed delivery if you have not contacted me through email within that time.
4. Item must be packed as in the condition it was received. This would include packing materials and box.
5. Your item will need to be mailed within three days of obtaining confirmed delivery.
7. All returns must be mailed back to Shades of Wyldemor priority mail, insured for full cost with delivery confirmation.
8. There is no refund on shipping and insurance cost. A twenty per cent charge will be deducted for restocking.
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